Terms and conditions.
We endevour to make all our customers happy and with Austral products we beleive you will be happy. Any product that is not up to standard from the manufacturer will be replaced. We will accept returns for valid reasons such as wrong line ordered or warranty issues. We will not accept returns if any of the following is true, It is not returned in the box in good condition, one month has passed since arrival of your product, the product has been installed, the product has been damaged by you. We cannot take back what has been installed for obvious reasons, scratches and used cord etc. Sometimes ground mounted clotheslines cant be removed from the ground without cutting to post (s) out of the concrete.We will however repair or take back a product that is faulty from the manufacturer. Please look at the photos supplied on this website and read all the information given to help you make an informed choice as to which clothesline is best for you. If you have a question please Contact Us. We will cover return and replacement costs for defective items caused by the manufacturer or by the shipping company. If you decide you just dont want the product anymore and its still in good condition, uninstalled then we will take it back if you send it back within one month of its arrival. In this case all return costs belong to the buyer. Shipping costs will not be incurred by you if it is a warranty issue. We do all we can on Quality clotheslines. net to inform our customers of the specifications and look of each clothesline we sell. We stand by our products and we are sure that you will be happy.
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